FAQ

 Payment

We accept Paypal payment and Credit Card payment. Please choose Paypal payment firstly,which will save the deposit.

 

Estimated Delivery Time

All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 12-15 days to processing your order and about 5-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-22 days. For rush order, dress can be finished in 7 days, and then 5-7 days for shipping, So, that means, if you choose rush order, dress will take about 12-14 days to you, your patience means you get the best designs and quality. Definitely worth the wait!

For Casual Dresses, you can get the item you ordered about 10 days after you placed order.

 

Order Cancelling

Can I Cancel My Order?

Because of some reasons, customers would like to cancel their order after payment. For this issue, please check our policy as followings:

1. If you ask for order cancellation within 24 hours after payment, we will cancel it for you and give you full refund.

2. If you ask for order cancellation within 24-48 hours after payment. We only refund you 50% product total plus shipping fee. Because your order is processing by factory 24 hours after your payment.

3. No refund 48 hours after the payment, we will not accept your order cancellation.

4. Canceling Operation Cost will be charged from you.

 

Rush Order

For Special Occasion Dresses, Wedding Dresses:

There will need 7 days to finish your dress if you choose rush order, and then 5-7 days for shipping, that means, you need about 12-14 days to get the dress after you placed the order.

For Casual Dresses, generally speaking, for casual dresses, you can get it around 10 days after you place order, but if you need in a hurry, please contact me, we will rush that for u.

 

Wholesale Service

For Wholesale service, please contact us. More Discount are waiting for you.

 

About us

We are 13 years Factory from Shanghai. Mainly for tailoring women wedding dress, prom dress, men suit and coat, women suit and coat, shirt. You can connect me freely if there is any need.